WE WILL GLADLY EXCHANGE ANY UNWORN UNDAMGED ITEMS FOR AN EXCHANGE OR A MERCHANDISE CREDIT WITHIN 14 DAYS OF PURCHASE. ANY SHOES SENT TO US BACK MUST BE UNORN, IN THE ORIGINAL PACKAGING AS IT WAS RECEIVED INCLUDING THE TISSUE PAPER IN BOX. ANY ITEM SENT BACK NOT ELIGIBLE FOR RETUN WILL BE AUTOMATICALLY SENT BACK. ONCE A PURCHASE IS MADE, IT CAN BE CANCELLED HOWEVER THE BALANCE WILL BE PUT ON A GC FOR LATER USE. THERE ARE ABSOLUTELY NO REFUNDS.
Upon receiving your product if you think there may be a problem of any sort (manufacturer defect) you must first snap pic of the defected item then promptly reply to your invoice email or send an email to INFO@ALLTHATGLITTERSGEMS.COM with your ORDER NUMBER, FULL NAME AND CONTACT INFORMATION that day so the issue can be addressed immediately. This policy does NOT include general wear and tear of items.
**WE ARE NOT RESPONSIBLE FOR DOMESTIC ORDERS THAT ARE SHIPPED WITHOUT SIGNATURE CONFIRMATION AND LOST**
**WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE MARKED AS DELIVERED IN OUR TRACKING BUT LEFT AT YOUR RESIDENCE UNATTENDED AND STOLEN**
**ALWAYS DOUBLE CHECK YOUR ADDRESS INFO TO MAKE SURE ITS UPDATED TO PREVENT DELAY IN RECEIVING YOUR ORDER, WE ARE NOT RESPONSIBLE FOR ITEMS SENT TO THE WRONG ADDRESS**
** THIS IS COSTUME JEWELRY NOT INTENDED FOR CHILDREN UNDER 10 YEARS OLD, SMALL PARTS CAN BE A CHOKING HAZARD FOR SMALL CHILDREN SO PLEASE KEEP OUT OF THE REACH OF CHILDREN! JEWELRY IS NOT INTENDED FOR DAILY USE AND SHOULD NOT BE WORN IF YOU HAVE EXTREMELY SENSITIVE SKIN**
For questions and comments about our return policy please send an email to INFO@ALLTHATGLITTERSGEMS.COM