WE WILL GLADLY ACCEPT ANY UNWORN UNDAMAGED ITEMS ( SENT BACK IN ITS ORIGINAL CONDITION) FOR AN ATGG CREDIT WITHIN 14 DAYS OF PURCHASE.

SHOES: MUST BE UNWORN/UNUSED AND, IN ITS ORIGINAL PACKAGING AS IT WAS RECEIVED INCLUDING ORIGINAL CONTENTS IN BOX. PLEASE DO NOT PUT ANY LABELS OR TAPE DIRECTLY ON THE SHOE BOX, PLEASE PUT SHOES EITHER IN A SHIPPING ENVELOPE OR A BOX.. WE ONLY COVER RETURN SHIPPING ON SHOES FOR DOMESTIC ORDERS. ANY  ORDERS THAT  DON’T MEET THESE TERMS WILL AUTOMATICALLY BE SENT BACK.

JEWELRY: ALL UNWORN/UNUSED JEWELRY CAN BE RETURNED FOR AN ATGG CREDIT. PLEASE SEND ITEMS BACK IN ORIGINAL PACKAGING WRAPPED PROPERLY TO PREVENT DAMAGE DURING SHIPPING. IF WE RECEIVE DAMAGED JEWELRY WE WON’T BE ABLE TO GRANT THE RETURN.ALL CLIENTS ARE RESPONSIBLE FOR ANY SHIPPING FEES INCURRED DURING THE EXCHANGE/RETURN PROCESS.

Upon receiving your product if you think there may be a problem of any sort (manufacturer defect) you must first snap pic of the defected item then promptly reply to your invoice email or send an email to INFO@ALLTHATGLITTERSGEMS.COM with your ORDER NUMBER, FULL NAME AND CONTACT INFORMATION that day so the issue can be addressed immediately. This policy does NOT include general wear and tear of items.

**WE ARE NOT RESPONSIBLE FOR DOMESTIC ORDERS THAT ARE SHIPPED WITHOUT SIGNATURE CONFIRMATION AND LOST**

**WE ARE NOT RESPONSIBLE FOR ITEMS THAT ARE MARKED AS DELIVERED IN THE SHIPPING CARRIER TRACKING SYSTEM W/O SIGNATURE CONFIRMATION THEN LEFT AT YOUR RESIDENCE UNATTENDED AND STOLEN**

**ALWAYS DOUBLE CHECK YOUR ADDRESS INFO TO MAKE SURE ITS CORRECT  TO PREVENT DELAY IN RECEIVING YOUR ORDER, WE ARE NOT RESPONSIBLE FOR ITEMS SENT TO THE INCORRECT SHIPPING ADDRESS**

** THIS IS FASHION  JEWELRY AND IS NOT INTENDED FOR CHILDREN UNDER 10 YEARS OLD, SMALL PARTS CAN BE A CHOKING HAZARD FOR SMALL CHILDREN SO PLEASE KEEP OUT OF THE REACH OF CHILDREN! JEWELRY IS NOT INTENDED FOR DAILY USE AND SHOULD NOT BE WORN IF YOU HAVE EXTREMELY SENSITIVE SKIN**

For questions and comments about our return policy please send an email to INFO@ALLTHATGLITTERSGEMS.COM