Shipping policy

 

At our fabulous jewelry and shoes website based in the heart of the city, we want you to receive your purchases as quickly and safely as possible. Here's what you need to know:

  1. Shipping options: We offer a variety of shipping options to fit your needs. You can choose from standard shipping, expedited shipping, or overnight shipping.

  2. Shipping fees: Shipping fees vary depending on your location and the shipping method you choose. You can see the shipping fee for your order during checkout.

  3. Shipping times: We do our best to ship your order as quickly as possible. Most orders are processed and shipped within 1-3 business days depending on our workload. If you need your order asap please contact us and we'll get them out as soon as possible. Shipping times vary depending on your location and the shipping method you choose. Please allow extra time for processing during sales or holidays.

  4. Tracking your order: You'll receive a tracking number as soon as your order ships. You can track your order on our website or on the carrier's website.

  5. International shipping: We ship to most countries worldwide. Please be aware that international orders may incur customs fees and taxes, which are the recipient's responsibility. We are not liable for lost items or returns due to unpaid duty taxes. Shipping fees are non-refundable.

  6. Delivery issues: If you have any issues with your delivery, such as a lost or damaged package, please contact us as soon as possible. We'll do our best to resolve the issue quickly by submitting a claim to ROUTE on your behalf. To avoid a total loss, Be sure to add ROUTE shipping insurance at checkout, for $1 per $100 order they cover lost and damaged shipments. All That Glitters Gems is not responsible for items sent to the wrong address so please check your info once you get your order confirmation.

  7. Please Note: all shipping times are estimates by the carrier and subject to change without notice. Unfortunately we do not have any control over shipping times as well as custom clearance times. Shipping times Do not include custom clearance times for international orders.

Thanks for shopping with us! We can't wait to see you SHINE on your special day ✨