📦 Domestic Shipping (USA, Puerto Rico & Guam)
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United States Postal Service (USPS)
- Retail Ground: 2-8 Business Days
- Priority Mail: 1-3 Business Days
- Priority Mail Express: 1-2 Business Days
- This service is the only Guaranteed service provided by the United States Postal Service.
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United Parcel Service (UPS)
- Ground: 1-5 Business Days
- 2nd Day Air: 2 Business Days
- 3 Day Select: 3 Business Days
- Next Day Air: 1 Business Day
If you’d like to inquire about an alternate shipping carrier, please Contact Us and we’ll gladly accommodate you.
🍁 Canadian Shipping
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United Parcel Service (UPS)
- Standard: 4-5 Business Days*
- Worldwide Expedited: 2 Business Days*
- Worldwide Saver: 1 Business Day*
🌍 International Shipping
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United States Postal Service (USPS)
- First Class Package International Service: 7-21 Business Days*
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United Parcel Service (UPS)
- Standard: 5-12 Business Days*
- Worldwide Expedited: 3-4 Business Days* (Europe), 4-5 Business Days* (Asia)
- Worldwide Saver: 1-3 Business Days*
✨ Important Shipping Notice ✨
Delivery times are estimated and do not include customs clearance. Shipping carriers may adjust schedules without prior notice. Thank you for your patience as your unique, sparkling treasures make their way to you!
International Shipping & Customs Information ✨
Please be aware that all international orders may be subject to taxes and duties imposed by your country's customs authorities, which are your responsibility to cover.
Shipping times marked with an asterisk (*) do not include customs clearance and are estimated. These times are subject to change without prior notice by the shipping carrier.
For any additional questions regarding customs and duties, please contact your country's local customs bureau.
📦 Delivery Information
Hey Goddess, all orders are processed within 24-36 hours. However, Priority & Priority Express orders are processed as they come in and shipped the same day if the order is placed by 3 p.m..
We love weekends as much as you do, but currently, we don’t process orders on weekends or Federal Holidays. If an order is placed on Friday after 3 p.m., it won’t be processed until the following business day (Monday). If Monday is a holiday, the order will be shipped on Tuesday.
Once you order your showday goodies, please review your order prior to finalizing checkout and ensure that all of your delivery information was entered correctly. The information initially entered is automatically transferred to our shipping program. We do not enter any shipping addresses manually. If you find an error on your invoice, please Contact Us immediately by replying to your order confirmation email. At this time, we don’t cover reshipping fees for items returned due to incorrect shipping information.
🚨 Lost or Stolen Shipments
Hey Goddess, please don’t panic if your item was marked as delivered but was never received. Please Contact Us immediately and follow these steps:
- Ask family members and surrounding neighbors if they have received the package.
- Contact USPS and file a claim.
- Contact us so we can file an additional claim on your behalf.
- File a police report. This can help alert authorities to potential theft issues in your area and may assist in locating the package through local camera footage.
