Domestic Shipping
(USA, Puerto Rico & Guam)
United States Postal Service
- Ground Advantage - 2-5 Business Days
- Priority Shipping 2-4 Business Days
- Priority Express 1-2 Business Days) This service is the only Guaranteed service provided by the United States Postal Service.
United Parcel Service (UPS)
- Ground 1-5 Business Days
- 2nd Day Air - 2 Business Days
- 3 Day Select - 3 Business Days
- Next Day Air - 1 Business Day
If you’d like to inquire about an alternate shipping carrier please Contact Us and we’ll gladly accommodate you
Canadian Shipping
(These shipping times don’t include customs clearance times are estimates and subject to change without notice by the shipping carrier).
- UPS Standard - 4-5 Business Days*
- UPS Worldwide Expedited- 2 Business Days*
- UPS Worldwide Saver- 1 Business Day*
International Shipping
United States Postal Service
-
USPS First Class International 7-21 Business Days*
UPS
- UPS Standard 5-12 Business Days*
- UPS Worldwide Expedited (3-4 Business Days -Europe)* (4-5 Business Days - Asia)*
- UPS Worldwide Saver 1-3 Business Days*
(These times don’t include customs clearance are estimates and are subject to change without notice by the shipping carrier)
**Please be aware that all international orders are subjected to taxes and duties by customs that you will be responsible for** *shipping times with an asterisk does not include customs clearance times and are estimates and subject to change without notice* For additional questions in regards to customs & duties please contact your countries local customs bureau.
Delivery Information
- Hey Goddess, all orders are processed within 24-36 hours however, Priority & Priority Express orders are processed as they come in and shipped that day if the order is placed by 3 p.m.
- We love weekends as much as you do but currently we don’t process orders on weekends or Federal Holidays. If an order is placed on Friday after 3pm the order won’t be processed until the following business day (Monday) and if Monday is a holiday, then it will be shipped on Tuesday.
** Once you order your showday goodies, please review your order prior to finalizing checkout and make sure that all of your delivery info was entered correctly. The information that’s initially entered is what’s transferred automatically to our shipping program. We do not enter any shipping addresses manually. If you find an error on your invoice please Contact Us immediately by replying to your order confirmation email. At this time we don’t cover reshipping fees for items returned due to incorrect shipping info.
Lost or Stolen Shipments:
- Ask family members and surrounding neighbors Contact the USPS and file a claim or file on ROUTE dashboard if you selected ROUTE protection at checkout. Contact us so we can file an additional claim as well on your behalf. File a police report (doing so can often alert you if this is an issue in your area as police may also check cameras in area during time of your delivery)
- File a claim on the ROUTE protection dashboard if you selected this option when placing your order at checkout.
- Contact us immediately so we can file a claim on your behalf as well.
- File a Police Report (doing so can often alert you if there is an issue with theft in your area or police may be able to check cameras in your area during the time of your delivery.
