All That Glitters GEMS
DIVINE – clear gold dangle rhinestone earrings
Returns
Row content
🔄 Exchanges Only
Hey Goddess! We want you to be completely satisfied with your purchase from our fabulous jewelry and shoe website. If for any reason you're not happy with your order, here's what you need to know:
- Exchanges Only: We do not offer refunds on any purchases, but we're happy to exchange your item for a different size, color, or style. If that doesn't work, we'll gladly supply you with a credit for future use.
- Original Condition: All items must be returned in their original condition and packaging. Please ensure there are NO LABELS directly on shoe boxes and that jewelry is securely packed.
- Non-Qualifying Items: If we receive an item that doesn't qualify for an exchange after inspection, the item will be automatically sent back to you.
⚠️ Damaged Items
If your item arrives damaged, please contact us immediately. We'll do our best to replace the item as quickly as possible.
⏰ Timeframe for Exchanges
You must request an exchange within 14 days of the delivery date. After 14 days, we cannot accept any exchanges.
🚚 Shipping Fees
You are responsible for the shipping costs associated with the entire exchange process. This means you must pay for shipping the item back to us as well as the shipping for the new item.
🔄 Process for Exchanges
To request an exchange, please contact us with your order number and the reason for the exchange. We'll provide you with instructions for returning your item and processing your exchange.
❌ Exceptions
We do not accept exchanges on any items that have been worn, used, or altered in any way. This includes general wear and tear of items.
📫 Return Address
Please send item(s) back to the address below:
All That Glitters Gems
2991 Hempstead Tpke. #1001
Levittown, NY 11756
👠 Competition Posing Heels
All items must be unworn/unused and sent back in their original packaging, including all original contents in the box. Please DO NOT affix any labels or tape directly on the shoe box itself. Place the item in a box or shipping envelope.
After inspection, any orders received that don’t meet these conditions will be automatically sent back, and the exchange or merchandise credit will not be issued.
💍 Competition Jewelry
Jewelry is extremely delicate and can be damaged easily during the shipping process. At your own risk, within 14 days of the date received, we will gladly accept exchanges or return for an ATGG merchandise credit.
Please send items back in their original packaging (excluding personalized and discount cards) securely to ensure the item won’t be damaged during shipping. If we receive damaged items, we will not be able to accommodate your request, and the items will be automatically sent back.
🔒 Shipping Protection
We are not responsible for any shipping fees involved in the exchange & return process.
All Gift Cards are FINAL SALE.
Please make sure your shipping address is correct to prevent any delays in receiving your order. ATGG does not cover reshipping fees for incorrect address information.
⚠️ Safety Disclaimer
THIS IS FASHION JEWELRY AND IS NOT INTENDED FOR CHILDREN UNDER 10 YEARS OLD. SMALL PARTS CAN BE A CHOKING HAZARD FOR SMALL CHILDREN, SO PLEASE KEEP OUT OF THEIR REACH. JEWELRY IS NOT INTENDED FOR DAILY USE AND SHOULD NOT BE WORN IF YOU HAVE EXTREMELY SENSITIVE SKIN.
📧 Contact Us
For questions and comments about our return policy, please send an email to info@allthatglittersgems.com.
**Please ensure all return items meet the above criteria to qualify for an exchange or merchandise credit.**
Shipping & Delivery Info
📦 Domestic Shipping (USA, Puerto Rico & Guam)
-
United States Postal Service (USPS)
- Retail Ground: 2-8 Business Days
- Priority Mail: 1-3 Business Days
- Priority Mail Express: 1-2 Business Days
- This service is the only Guaranteed service provided by the United States Postal Service.
-
United Parcel Service (UPS)
- Ground: 1-5 Business Days
- 2nd Day Air: 2 Business Days
- 3 Day Select: 3 Business Days
- Next Day Air: 1 Business Day
If you’d like to inquire about an alternate shipping carrier, please Contact Us and we’ll gladly accommodate you.
🍁 Canadian Shipping
-
United Parcel Service (UPS)
- Standard: 4-5 Business Days*
- Worldwide Expedited: 2 Business Days*
- Worldwide Saver: 1 Business Day*
🌍 International Shipping
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United States Postal Service (USPS)
- First Class Package International Service: 7-21 Business Days*
-
United Parcel Service (UPS)
- Standard: 5-12 Business Days*
- Worldwide Expedited: 3-4 Business Days* (Europe), 4-5 Business Days* (Asia)
- Worldwide Saver: 1-3 Business Days*
✨ Important Shipping Notice ✨
Delivery times are estimated and do not include customs clearance. Shipping carriers may adjust schedules without prior notice. Thank you for your patience as your unique, sparkling treasures make their way to you!
International Shipping & Customs Information ✨
Please be aware that all international orders may be subject to taxes and duties imposed by your country's customs authorities, which are your responsibility to cover.
Shipping times marked with an asterisk (*) do not include customs clearance and are estimated. These times are subject to change without prior notice by the shipping carrier.
For any additional questions regarding customs and duties, please contact your country's local customs bureau.
📦 Delivery Information
Hey Goddess, all orders are processed within 24-36 hours. However, Priority & Priority Express orders are processed as they come in and shipped the same day if the order is placed by 3 p.m..
We love weekends as much as you do, but currently, we don’t process orders on weekends or Federal Holidays. If an order is placed on Friday after 3 p.m., it won’t be processed until the following business day (Monday). If Monday is a holiday, the order will be shipped on Tuesday.
Once you order your showday goodies, please review your order prior to finalizing checkout and ensure that all of your delivery information was entered correctly. The information initially entered is automatically transferred to our shipping program. We do not enter any shipping addresses manually. If you find an error on your invoice, please Contact Us immediately by replying to your order confirmation email. At this time, we don’t cover reshipping fees for items returned due to incorrect shipping information.
🚨 Lost or Stolen Shipments
Hey Goddess, please don’t panic if your item was marked as delivered but was never received. Please Contact Us immediately and follow these steps:
- Ask family members and surrounding neighbors if they have received the package.
- Contact USPS and file a claim.
- Contact us so we can file an additional claim on your behalf.
- File a police report. This can help alert authorities to potential theft issues in your area and may assist in locating the package through local camera footage.
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Let customers speak for us
I’ve been getting my competition jewelry from here since 2018 and I’ve never been disappointed. Quality of the items are exceptional. Definitely recommend it🩷
I was looking for something a bit bigger to stand out on show day, this ring is perfect for that☺️
Such pretty bracelet, can’t wait to wear it for my pro debut!
Bought these for my pro debut, love it! Can’t wait to wear them on show day 🩷
I absolutely love this ring. I thought it was going to be to big for my fingers. It fit just right and looks so elegant!!!
Jewlerly looks beautiful. Everything was carefully packed and looked even better in person! Cannot wait to wear them on stage this weekend
The customer service was phenomenal! They were in touch with me every part of the way! The shoes and earrings are everything I thought they’d be. Shipping was quick. Will def order from them again!
Absolutely obsessed with my new posing heels from All That Glitters Gems! ✨ I originally had 5” heels but realized they were just a bit too tall, so I switched to the ANGEL – Fabulicious by Pleaser Elegant 408 (4.5”), and they are PERFECT! The fit, comfort, and quality are top-tier, and they give me the confidence I need for the stage. Plus, the sparkle is next-level! If you need posing heels, this is the place to get them. Highly recommend! 👠🔥
I’ve had other competition jewelry before, and the comparison of how durable and high quality this is in comparison is insane. Absolutely recommend
I am so OBSESSED. This jewelry is surprisingly lightweight and stunning!
Awesome company, they totally delivered on what I wanted!
For my upcoming figure competition I needed a bracelet to match my earrings and suit. GHD suit is a gorgeous floral crystal pattern and this bracelet compliments it nicely!
Purchased for my upcoming figure competition. Wanted something to stand out but not be too “busy” and these are perfect!
Wore this set for my last show and I can’t count how many compliments and “where’d you get your jewelry” comments I got! Love these babies, they went perfectly with my suit and were definitely a show stopper 🤩
