Ellie

Callie - 502 Brook

$39.95
Shipping calculated at checkout.
Size: 5

Ankle Strap Mary Jane clear posing heels
Heel: 4.5”
Platform: .75"
Wide Width
True to Size | Square Round Toe| Shape is great for Wide Feet
No half sizes. If you wear a 1/2 size then size up to the nearest whole size (if you wear 6.5 )
Returns

Row content

Hey Goddess! We want you to be completely satisfied with your purchase from our fabulous jewelry and shoe website. If for any reason you're not happy with your order, here's what you need to know:

  1. Exchanges only: We do not offer refunds on any purchases, but we're happy to exchange your item for a different size, color, or style and if that doesn't work, we'll gladly supply you with a credit for use later. Please note that all items must be returned in their original condition and packaging. And Please NO LABELS directly on shoe boxes as well as Jewelry securely packed. If we receive an item that doesn't qualify for an exchange after inspection, the items will be automatically sent back.

  2. Damaged items: If your item arrives damaged, please contact us immediately. We'll do our best to replace the item as quickly as possible.

  3. Timeframe for exchanges: You must request an exchange within 14 days of the delivery date. After 14 days, we cannot accept any exchanges.

  4. Shipping fees: You are responsible for the shipping costs associated with the entire exchange process. which means you must pay for the shipping back to us as well as the new item. 

  5. Process for exchanges: To request an exchange, please contact us with your order number and the reason for the exchange. We'll provide you with instructions for returning your item and processing your exchange.

  6. Exceptions: We do not accept exchanges on any items that have been worn, used, or altered in any way. This includes general wear and tear of items.

Thanks for shopping with us! We know you'll love your fabulous jewelry and shoes, but if you need to us in any way, we're here to help.

Please send item(s) back to address below: 

All That Glitters Gems

2991 Hempstead tpke.

#1001

Levittown, NY 11756

Competition Posing Heels:

All items must unworn/unused and be sent back in its original packaging including all the original contents in the box.. Please DO NOT affix any labels or tape directly on the shoe box itself. Please place the item in a box or shipping envelope.

After inspection, any orders received that don’t meet these conditions will be automatically sent back and the exchange or merchandise credit will not be issued.

Competition Jewelry:

Jewelry is extremely delicate and can be damaged easily during the shipping process. At your own risk, within 14 days of the date received we will gladly accept exchanges or return for an ATGG merchandise credit.

Please send items back in it’s original packaging (minus personalized cards and discount cards) securely to ensure item won’t be damaged in the shipping process. If we receive damaged items we will not be able to accommodate your request and items will be automatically sent back.

We are not responsible for any shipping fees involved in the exchange & return process.

All Gift Cards are FINAL SALE. 

  • We are not responsible for orders shipped without ROUTE package protection and lost. For $1 per $100 spent you can insure your package against loss, damage or theft. 

**Please make sure your shipping address is correct to prevent any delays in receiving your order.

ATGG does not cover reshipping fees for incorrect address info. 

** THIS IS FASHION JEWELRY AND IS NOT INTENDED FOR CHILDREN UNDER 10 YEARS OLD, SMALL PARTS CAN BE A CHOKING HAZARD FOR SMALL CHILDREN SO PLEASE KEEP OUT OF THE REACH OF CHILDREN! JEWELRY IS NOT INTENDED FOR DAILY USE AND SHOULD NOT BE WORN IF YOU HAVE EXTREMELY SENSITIVE SKIN.

For questions and comments about our return policy please send an email to INFO@ALLTHATGLITTERSGEMS.COM

  1.  
Shipping & Delivery Info

Domestic Shipping

(USA, Puerto Rico & Guam)

United States Postal Service

  • Ground Advantage - 2-5 Business Days
  • Priority Shipping 2-4 Business Days
  • Priority Express 1-2 Business Days) This service is the only Guaranteed service provided by the United States Postal Service.

United Parcel Service (UPS)

  • Ground  1-5 Business Days
  • 2nd Day Air - 2 Business Days
  • 3 Day Select - 3 Business Days
  • Next Day Air - 1 Business Day

If you’d like to inquire about an alternate shipping carrier please Contact Us and we’ll gladly accommodate you

Canadian Shipping

(These shipping times don’t include customs clearance times are estimates and subject to change without notice by the shipping carrier).

  • UPS Standard - 4-5 Business Days*
  • UPS Worldwide Expedited- 2 Business Days*
  • UPS Worldwide Saver- 1 Business Day*

International Shipping

United States Postal Service

  • USPS First Class International 7-21 Business Days*

     

UPS

  • UPS Standard  5-12 Business Days*
  • UPS Worldwide Expedited (3-4 Business Days -Europe)* (4-5 Business Days - Asia)*
  • UPS Worldwide Saver 1-3 Business Days*

 

(These times don’t include customs clearance are estimates and are subject to change without notice by the shipping carrier)

 

**Please be aware that all international orders are subjected to taxes and duties by customs that you will be responsible for** *shipping times with an asterisk does not include customs clearance times and are estimates and subject to change without notice* For additional questions in regards to customs & duties please contact your countries local customs bureau.

Delivery Information

  • Hey Goddess, all orders are processed within 24-36 hours however, Priority & Priority Express orders are processed as they come in and shipped that day if the order is placed by 3 p.m.
  • We love weekends  as much as you do but currently we don’t process orders on weekends or Federal Holidays. If an order is placed on Friday after 3pm the order won’t be processed until the following business day (Monday) and if Monday is a holiday, then it will be shipped on Tuesday.

** Once you order your showday goodies, please review your order prior to finalizing checkout and make sure  that all of your delivery info was entered correctly. The information that’s initially entered is what’s transferred automatically to our shipping program.  We do not enter any shipping addresses manually. If you find an error on your invoice please Contact Us immediately by replying to your order confirmation email. At this time we don’t cover reshipping fees for items returned due to incorrect shipping info.

Lost or Stolen Shipments:

Hey Goddess, please don’t panic if your item was marked delivered but was never received .please Contact Us immediately and then please do the following. However, if you choose to ship without Route package protection, All That Glitters GEMS is not liable for any package thats lost or stolen.
  1. Ask family members and surrounding neighbors Contact the USPS and file a claim or file on ROUTE dashboard if you selected ROUTE protection at checkout. Contact us so we can file an additional claim as well on your behalf. File a police report (doing so can often alert you if this is an issue in your area as police may also check cameras in area during time of your delivery)
  2. File a claim on the ROUTE protection dashboard if you selected this option when placing your order at checkout.
  3. Contact us immediately so we can file a claim on your behalf as well.
  4. File a Police Report (doing so can often alert you if there is an issue with theft in your area or police may be able to check cameras in your area during the time of your delivery.

 

 
Size

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